FAQ

In our FAQ, you'll find answers to our most commonly asked questions. Don't forget to check out our get started guide, and if you don't find an answer to your question just contact us :)

Yes. For the best user experience the tablet should have a screen size of at least 10 inches. We also recommend using an external Bluetooth keyboard as this simplifies the sign-in process. Please note that name badge printers are not compatible with iPad or Android tablets as Dymo Labelwriter software requires Windows or Mac OS. Printing works with Windows-based tablets.

Add SignInSimply to the home screen

SignInSimply can be added as an app on the home screen. When you open SignInSimply from the home screen, it will be presented as a regular app, hiding the browser's address bar and other controls.

On an iPad

To add the service to the home screen on an iPad, visit it from the Safari browser and press the "Share or save" button, scroll to the right in the action menu, then press "Add to Home Screen". Now you can open the visitor management system from the home screen.

Add to home screen on an iPad

On Android

To add the service to the home screen on Android, visit it from the Chrome browser, press the three-dot menu button, then press "Add to Home screen". Now you can open the visitor management system from the home screen.

Add to home screen on Android

SignInSimply supports Dymo LabelWriter series printers. LabelWriter printers and accessories are cost efficient, readily available and user-friendly. Dymo also provides an official cross-platform API which allows direct printing from web applications.

We currently recommend Dymo LabelWriter 450 or Dymo LabelWriter Wireless with "White name badge 89mm x 41mm" labels.

Dymo LabelWriter printers are available at most computer accessory and office supplies stores. Here are some examples:

Euroffice

Dymo Labelwriter 450

Dymo Labelwriter Wireless

Dymo name badge labels 89x41mm

Name badge holder 60x90mm (optional, the labels above are adhesive)

Staples

Dymo Labelwriter 450

Dymo Labelwriter Wireless

Dymo name badge labels 89x41mm

Name badge holder 60x90mm (optional, the labels above are adhesive)

SignInSimply is based on the latest web technology and only works with modern browsers. We have successfully tested SignInSimply with newer versions of Google Chrome, Firefox, Opera, Safari and Internet Explorer 10+. SignInSimply is not guaranteed to work with versions of Internet Explorer older than 10.

Full screen support

Some browsers support true full screen, meaning the visitor management system's sign in page can be shown without any menus or toolbars showing. The following browsers have been successfully tested in true full screen: Google Chrome and Opera.

Yes, SignInSimply has been built to meet GDPR requirements:

  • By accepting the terms and conditions when creating an account, or by using the service, you automatically enter into a GDPR-adapted Data Processor Agreement with us.
  • All customer data is stored and processed in compliance with GDPR guidelines and recommendations.
  • The service is built to follow data protection by design and default principles, by ensuring that the system processes as little personal data as possible and that personal data is not shared with undisclosed third parties or exposed to unauthorized persons.
  • The service applies all necessary technical security principles given the sensitivity of the personal data it processes.
  • The service offers functionality for maintenance of personal data and automatic deletion of historical visitor data.

Please contact us for more information on our data security and how we comply with GDPR.

You can update your invoicing details under Administration > Company info. If you don't have access to the administration page to do this, please contact someone at your company with an administrator account in SignInSimply to help you.

Update your invoicing details